Four channels. A phone. One desk.
VartaDesk is the conversation OS for WhatsApp, SMS, RCS and Email, with a call on the same person — click-to-call from the desk, and specialist AI calling (Bolna, Ringg, Vapi, Retell) whose completed calls land on an existing record. Not a fifth chat channel, not a pack, and not a bulk dialer inside the CRM.
One shared inbox, pipelines and journeys. Human takeover pauses automation so a bot never talks over a live agent. Industry packs install the records you already run — batches, listings, appointments, stays — without forking the desk. Capability packs overlay installs, reviews, ads and store orders as their own series; Insights never mash them into one vanity number. Attribution keeps WhatsApp credit apart from paid spend.
Bring your own BSP and AI keys. Opt-out gates every send. A person brief reads the thread and the call; it never auto-sends. AI calling lists stay in the vendor — VartaDesk does not robocall an audience.