Conversations in the kernel. The rest as packs.

WhatsApp, SMS, RCS and Email in one live inbox — every thread from every channel on a single screen. Assign, tag, snooze, and hand off between the AI agent and a human without switching apps, so no message waits and no customer repeats themselves.

Build the pipeline your business actually runs on — name your own stages, set win and loss rules, and drag leads across a live kanban. Capture and route every enquiry automatically by product, by source, or by counsellor availability, then add custom fields so no detail about a lead ever lives in someone’s head.

Design multi-step journeys across WhatsApp, SMS, RCS and Email on a visual canvas — no code, no developer. Trigger a flow by product or source, then send templates, wait, branch on a reply, tag, and follow up automatically. The moment a customer needs a person, the journey hands off cleanly to your team instead of talking over them.

A 24/7 teammate that never sleeps and never goes off-script. Grounded in your own catalog and data, it answers pricing and product questions in seconds, qualifies every lead while they’re still warm, and speaks your customer’s language. When a conversation needs a human, it escalates with the full context — so your team picks up exactly where the bot left off.

Turn WhatsApp, SMS, RCS and Email into a real sales motion. Broadcast pre-approved templates for greetings, pricing, reminders and offers to a targeted audience — segmented by stage, product or tag — and let scheduled follow-ups do the chasing. Every send respects opt-out and your plan quota, so you scale reach without ever risking a customer’s trust.

Compose beautiful, on-brand emails and rich WhatsApp content with a drag-and-drop block editor — headings, buttons, media, all previewed live. Drop in tokens like the customer’s name or product to personalise every send, and your logo, brand colour and unsubscribe footer are applied automatically. Write once, reuse everywhere, across every channel.

Overview is the daily dashboard — who still needs a reply, where the pipeline sits, what went out this month. Analytics is the engagement funnel: delivery, open and click rates against Sent, conversion after contact, and attributed revenue in one currency. Install a measurement, reviews or social pack and those overlays appear as their own series. Store downloads, ad attribution and a WhatsApp journey are three different questions — we will not add them up, invent a dollar ROI, or treat queued as sent.

Every inbound WhatsApp, SMS, RCS or email thread can become a tracked support case — priority, status, and an owner, not just an open chat. Cases run against your business-hours calendar, so first-response and resolution deadlines are measured in real working time, with the clock pausing automatically while a case waits on the customer. A background sweep flags breaches the moment a deadline is missed, internal notes stay strictly internal, and closing a case fires the event that drives your CSAT follow-up.

Your company, your team, your data — fully isolated from everyone else’s, by design. Give owners, admins and agents exactly the access they need with role-based permissions, and keep each agent scoped to their own leads and conversations. Security that protects your customers’ trust as seriously as you do.

Stay in full control of your stack. Connect your own WhatsApp provider and AI key per workspace — your credentials, your billing, your data — with no shared accounts and no lock-in. Encrypted at rest and never exposed, so switching on your own terms is always an option.

Voice sits on the person — RingOut from the desk, specialist AI calling via Bolna, Ringg, Vapi or Retell, a written brief over the thread, and kept-audio only when you opt in. AI lists stay in the vendor; completed calls attach to people you already have. Quotes, macros and the next action stay on that same lead. Call is not a fifth chat channel, not a pack, and not a bulk dialer.

Schools, dealerships, clinics, agencies — same inbox. A pack installs the objects, pipelines, roles and templates your industry already names. It does not fork the product, and it does not become a second tab.